
Frequently Asked Questions
What type of photos can I upload?
What type of photos can I upload?
You can upload any photo that is special to you: pets, ultrasounds, babies, couples, or family moments. For the best engraving result, we recommend the image is well lit and in focus, so we can create a sharp and detailed design in the crystal.
What quality is the engraving?
What quality is the engraving?
We use the latest generation Ultra HD laser engraving technology to capture every detail of your memory with maximum precision. The result is a sharp, elegant crystal full of emotion.
Do I need to remove the background from the photo?
Do I need to remove the background from the photo?
We take care of everything — we remove the background, retouch the image, and get it ready so your sphere turns out perfect.
What is our returns policy?
What is our returns policy?
We offer a 90-day guarantee. If there is any problem with your sphere, we will replace it or refund you — no questions asked.
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
Over +5000 happy customers
30 DAY GUARANTEE
We want you to feel 100% satisfied with your purchase. That's why we offer a 30-day guarantee from the moment you receive the product.